Terms of use
The terms that govern your use of croftvex.com, covering eligibility, our services, risk, your responsibilities, charges and liability.
1. About these terms
These terms apply when you use croftvex.com. By using the website or submitting a form, you agree to them. If you do not agree, please do not use the site. Accounts opened through the platform are also subject to a separate client agreement, which you will be given before you can trade.
2. Eligibility
You must be at least 18 years old and resident in the United Kingdom to register. Before you can buy cryptoassets for the first time, UK rules require you to complete an appropriateness assessment and a 24-hour cooling-off period. We may decline any registration at our discretion.
3. Our services
Croftvex provides market information, AI-assisted analysis, automation tools and access to spot cryptoasset trading. Features, available assets and availability of the service may change over time. We do not offer cryptoasset derivatives to UK retail clients.
4. No personal advice
Nothing on this website is a personal recommendation or financial, investment, tax or legal advice. Signals, research and automation modes are general tools: you are responsible for deciding whether any investment is right for your circumstances. If you are unsure, seek advice from a qualified, independent professional.
5. Risk acknowledgement
Cryptoassets are high-risk investments. Their prices are highly volatile and you could lose all the money you invest. Cryptoasset investments are generally not covered by the Financial Services Compensation Scheme or the Financial Ombudsman Service. Automation and AI analysis do not remove market risk, and past performance is not a reliable indicator of future results.
6. Your account and security
You must give accurate, complete information and keep it up to date. You are responsible for keeping your login details and second-factor device secure and for all activity under your account. Tell us immediately at [email protected] if you suspect unauthorised access.
7. Acceptable use and intellectual property
You must not use the website for any unlawful purpose, attempt to interfere with its security or operation, or scrape, copy or resell its content. All content, software, trademarks and the Croftvex name and logo belong to us or our licensors and may not be used without written permission.
8. Fees and charges
Any trading fees, spreads or other charges are shown in full in your account before you confirm a transaction. Using this website to read information or submit a registration does not incur a charge.
9. Limitation of liability
We are not liable for investment losses arising from market movements, for losses caused by events outside our reasonable control, or for indirect or consequential losses. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under English law, and nothing affects your statutory rights as a consumer.
10. Changes, governing law and contact
We may update these terms, and the date at the top of this page shows the latest version. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction, although if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts. Questions can be sent to [email protected].